Duration: 3 Months Classroom Training (120 hours) + 3 Months Paid Internship
Graduate in any stream from a recognised university
Basic proficiency in English (spoken and written)
CV, Valid Passport / Emirates ID, Academic Graduation Certificate
Admission fee : AED 500 (non – refundable)
Course fee : AED 7,500
(Including 5% VAT)
The Certificate Programme in Travel Management is designed to provide learners with a comprehensive introduction to the fast-evolving world of travel, tourism, and customer engagement in the UAE. This 3-month classroom programme combines core concepts of tourism operations, world geography, customer service excellence, and travel technology with hands-on learning, real-world scenarios, and insights from UAE and global industry experts. The UAE's position as one of the world's most visited destinations - anchored by Dubai, Abu Dhabi, and the rapidly growing Ras Al Khaimah - makes this an exceptionally well-timed qualification for those seeking careers in the region's booming travel and tourism sector. A mandatory 3-month paid internship follows the classroom training, ensuring learners gain direct industry exposure and become fully job-ready.
By the end of the programme, learners will be
able to:
Upon successful completion of the course, students will be able to:
Designed by VFS Global Academy in collaboration with UAE travel industry leaders and VFS Global - one of the world's largest visa and travel services companies
Emphasis on customer experience, UAE destination readiness, and real travel scenarios
Real-time application through UAE industry guest lectures, field assignments, and simulations
Blended model of theory, experiential learning, and practical travel technology tools
Mandatory 3-month paid internship with UAE travel and tourism industry partners
20 Hours
20 Hours
20 Hours
20 Hours
20 Hours
20 Hours
The programme includes a 3-month structured paid internship with UAE travel agencies, tour operators, airline support services, and destination management companies - where learners apply classroom knowledge in live, client-facing environments.
Apply classroom concepts to live booking, itinerary planning, and destination coordination processes
Interact with clients, suppliers, and reservation systems under professional supervision
Support documentation, visa coordination, travel logistics, and customer service activities
Complete an internship logbook recording daily learning and responsibilities
Receive mentorship and structured performance evaluations from UAE travel industry supervisors
Submit a final internship presentation and report
Graduates of the programme will be eligible for placement opportunities in various roles within the travel sector, including:
Travel Consultant or Travel Advisor
Reservations Executive
Tour Operations Executive
Guest Service Associate
Travel Desk Executive
Holiday Consultant
Customer Relationship Executive
Corporate Travel Coordinator
Hospitality Sales or Service Executive
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